Help Center
Larkup is meant to be seamless and intuitive, but integrating AI into your educational workflows can still raise questions. Whether you are a Student looking for study assistance, an Educator automating administrative tasks, or an institution deploying secure infrastructure, this page is here to make things clearer.
The first step is simple: create an account, connect your institutional credentials, and explore your personalized dashboard to start interacting with your AI assistants.
For Students
If you join Larkup as a Student, the platform is here to provide you with instant, personalized feedback and easy access to your course materials.
Navigating modern education means processing a massive amount of information. Larkup gives you a way to interact with an AI tutor trained specifically on your professor's syllabus and lectures, helping you understand complex topics at your own pace without hallucinations.
A complete profile helps with that. When you share your academic focus and learning preferences, Larkup adapts its feedback style to support how you learn best.
For Educators
If you join as an Educator, your role is to define the boundaries and expectations for your AI assistants.
You are always in control of the automated grading rubrics, content generation, and course structure. What matters is setting clear parameters for the AI. Your dashboard gives you detailed analytics on student progress, allowing you to focus your time on high-impact teaching rather than repetitive administrative work.
Accurate configuration is key. Providing clear syllabi and rubrics ensures the AI acts as a reliable extension of your teaching philosophy.
For Institutions
Larkup provides secure, scalable AI infrastructure for universities, international offices, and institutional IT departments.
We know that educational technology often involves friction around data privacy. Larkup is developed with strict "private by design" principles. The aim is to make localized, secure AI deployment easier to organize, integrate, and scale across your entire campus.
If you are reaching out on behalf of a university and would like to learn more about our enterprise RAG infrastructure, you can contact us at info@larkup.com.
Contact Support
If something on the platform is unclear, or if you are having trouble with your account, institutional login, or AI workflows, you can contact our technical team directly at support@larkup.com.
When writing to us, please include the institutional email address linked to your account and a short description of the issue. Screenshots or specific AI prompt examples are extremely useful when they help explain what happened.
If you notice the AI producing unexpected, inaccurate, or inappropriate outputs, please pause that workflow and let us know immediately. Larkup should be a highly reliable and secure environment for academic growth.